Introduction
Mastermind Marketing, Inc. ("we," "us," or "our") is a software and marketing automation provider. We provide technology tools — CRM, follow-up sequences, appointment booking, and optional Voice AI — to licensed insurance agents. We are committed to protecting the privacy and security of the personal information we collect from visitors to our website and users of our services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at mastermind-marketing.com or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company website, and insurance license type that you voluntarily provide when completing forms on our website.
- Business Information: Information about your insurance practice, primary focus area, and other professional details you share with us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, device type, and IP address.
- Cookies and Tracking Data: We use cookies and similar technologies to improve your browsing experience and analyze website traffic. See the "Cookies and Tracking" section below for details.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services and platform
- To communicate with you about our products, services, and updates (only with your explicit consent)
- To send non-marketing communications such as appointment reminders and service notifications (only with your explicit consent)
- To respond to your inquiries and provide customer support
- To analyze website usage and improve user experience
- To comply with legal obligations
SMS/Text Messaging Opt-In Data
When you opt in to receive text messages from us, we collect your phone number and your specific consent preferences (marketing messages, non-marketing messages, or both). We treat this data with the highest level of protection.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, access controls, and regular security reviews.
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard safeguards.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted subcontractors who assist in providing our services (e.g., hosting, customer support, SMS delivery aggregators). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not share, sell, or disclose your leads' information, contact details, or opt-in data to affiliates or third-party marketers under any circumstances.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies: Required for basic website functionality such as page navigation and form submissions.
- Analytics Cookies: Help us understand how visitors use our website so we can improve content and performance.
- Functional Cookies: Remember your preferences and settings for a better user experience.
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to withdraw consent for text messaging by replying STOP to any message
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Mastermind Marketing, Inc.
Email: support@mastermind-marketing.com
Website: mastermind-marketing.com